Transient Occupancy Tax Assessment returns for Hotels and Short-Term Rentals (STRs) can now be submitted via mail, e-mail, online, and by phone to simplify your quarterly reporting. To submit your TOT online, please click the “File and Pay TOT” found below under the TOT Remittance box. This will allow you to begin the quarterly filing process.” If you need further assistance, you are welcome to contact us at Glendoratot@hdlgov.com or by phone Toll-Free at (626) 768-0518. Phone support is available Monday through Friday, 8:00 am to 5:00 pm (PST).

TOT Remittance
TOT Payment
Other
STR Compliance Application
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Download Forms

Please download below

Transient Occupancy Tax Return .pdf   file_download

Please download below

Government Exemption Form .pdf   file_download

Please download below

Long Term Exemption Form .pdf   file_download
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Frequently Asked Questions

Transient Occupancy Tax (TOT) is a tax imposed on guests who rent your property or a portion of your property for the purpose of lodging on a short-term basis (30 consecutive days or less). TOT is collected in addition to the rent paid.

A Short–Term Rental (STR) is any dwelling unit, single-family residence, multiple-family residence, guest house, accessory dwelling unit, or junior accessory dwelling unit within all zones in the city of Glendora that support or include residential uses, which is rented to one or more guests for compensation for the purpose of lodging or hosting events for a period of 30 or fewer consecutive days.

For the privilege of occupancy, the City of Glendora’s TOT rate is 6% of the total rent charged to a guest. The taxable rent includes: room rate, cleaning fees, and other charges directly associated to the room.

TOT is collected by the operator at the same time rent is collected from the guest. The operator is the Owner, property manager, host or lessee providing lodging on a short-term basis.

Any guest who rents for 31 consecutive days or more is exempt from paying TOT. Officers of a State, Federal or Foreign government on official business are also exempt. A record of all your exemptions or exclusions should be kept, along with forms and any back-up documentation. This information should be included with your exemption/exclusion claims on your regular tax returns.

Operators collect the tax from renters and file TOT returns with the City quarterly. TOT Returns are filed whether rent was collected during the period or not.

The City of Glendora has contracted with HdL to collect and process TOT Returns. Registered Operators can file their TOT Returns through the TOT Processing Center using the following methods:

All hotels and short-term rentals must apply for a business license at https://glendora.hdlgov.com/. You’ll be advised if in additional permit is required. Once the business license and appliciable permit(s) have been obtain, the TOT Processing Center will send you an introductory notification that will include your TOT tax account.